Terms & Conditions
Please read these terms carefully before using our services
Welcome to Verve India. By accessing or using our website www.verveindia.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
Acceptance of Terms
By creating an account, making a purchase, or using any services offered by Verve India Private Limited, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies referenced herein.
These terms constitute a legally binding agreement between you and Verve India Private Limited. We reserve the right to update, modify, or replace these terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new terms.
Eligibility
- You must be at least 18 years old to use our services
- You must have the legal capacity to enter into binding contracts
- You must provide accurate and complete information during registration
- You are responsible for maintaining the confidentiality of your account
Account Registration
To access certain features of our website, you may be required to create an account. When you register for an account, you agree to provide accurate, current, and complete information about yourself as prompted by our registration form.
Account Responsibilities
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized access or security breach
- You are liable for all activities that occur under your account
- We reserve the right to suspend or terminate accounts that violate our terms
- You may not transfer or share your account with others
Products & Pricing
All products featured on our website are subject to availability. We make every effort to display accurate colors, images, and descriptions of our products. However, we do not guarantee that your device's display will accurately reflect the actual colors or details of the products.
Pricing Policy
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
- We reserve the right to change prices at any time without prior notice
- Price changes will not affect orders already placed and confirmed
- In case of pricing errors, we reserve the right to cancel the affected orders
- Promotional offers and discounts are subject to specific terms and conditions
Product Availability
We strive to maintain accurate inventory information, but product availability may change without notice. If a product becomes unavailable after you place an order, we will notify you and offer alternatives or a full refund.
Orders & Payments
When you place an order on our website, you are making an offer to purchase the products at the price and on the terms stated. We reserve the right to accept or reject your order at our discretion. Order confirmation does not guarantee acceptance; your order is accepted only when we dispatch the products.
Payment Terms
- We accept payment via credit card, debit card, net banking, UPI, and Cash on Delivery (COD)
- All payments are processed through secure, PCI-compliant payment gateways
- Full payment must be received before order dispatch for prepaid orders
- COD orders may be subject to additional charges
- Payment information is encrypted and not stored on our servers
Order Cancellation
You may cancel your order within 24 hours of placement if it has not been dispatched. Once an order is dispatched, it cannot be cancelled but may be returned according to our Return Policy. We reserve the right to cancel orders for reasons including product unavailability, pricing errors, or suspected fraudulent activity.
Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, photographs, videos, and software, is the property of Verve India Private Limited or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.
Restrictions
- You may not reproduce, distribute, modify, or create derivative works of our content
- You may not use our trademarks, logos, or brand names without written permission
- Unauthorized use of our intellectual property may result in legal action
- Product images and descriptions are for personal viewing only
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the website for any unlawful purpose or in violation of these terms
- Attempting to gain unauthorized access to our systems or networks
- Interfering with or disrupting the website's functionality
- Uploading viruses, malware, or harmful code
- Harvesting or collecting information about other users without consent
- Impersonating any person or entity
- Using automated systems to access the website without permission
- Engaging in fraudulent activities or making false claims
Limitation of Liability
To the fullest extent permitted by law, Verve India Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products purchased.
Our website and products are provided "as is" without any warranties, express or implied. We do not guarantee that the website will be uninterrupted, secure, or error-free. Your use of the website is at your own risk.
Termination
We reserve the right to suspend or terminate your account and access to our website at any time, with or without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
Upon termination, your right to use the website will immediately cease. All provisions of these Terms and Conditions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
Governing Law & Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.
Dispute Resolution Process
- First, contact our customer support team to resolve the issue informally
- If unresolved, both parties agree to attempt mediation before litigation
- Any legal action must be commenced within one year of the cause of action arising
- Class action lawsuits are not permitted under these terms
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Verve India Private Limited
Email: legal@verveindia.com
Phone: +91 98765 43210
Questions About Our Terms?
Our team is available to clarify any doubts or concerns you may have about our terms and conditions.